01
It says who it is
First sentence, every time: an AI assistant calling for you, with your permission. Nobody is tricked, so nobody hangs up.
For everyone who has ever been put on hold
You have better
things to do than
listen to that music.
Hold makes the call, works the menu, and waits. Your phone rings when a person picks up.
Stated 2026-08-18: Hold has not waited on hold for anybody yet. The whole line between what runs today and what does not is on the pricing page.
Same voice, pointed the other way. Free, no account.
Your first hold is free. After that, one price for the whole errand: $20 government, $10 commercial, $0 if nobody ever picks up.
NO SUBSCRIPTION. NO PER-MINUTE CHARGE.
On hold
1:47:03
Four numbers, all sourced.
01 / 04
79%
of active iPhones ship hold detection. Apple validated the pain.
HOW WE KNOWApple developer platform statistics, measured 2026-06-07.
02 / 04
$0
if no human is ever reached.
HOW WE KNOWOur own pricing law, published on this site and in the terms.
03 / 04
$1
to $2 of machine time is what a two hour hold costs to run.
HOW WE KNOWPublished voice infrastructure rates, 2026-08-10. Modeled from vendor list prices, not measured from our own running system.
04 / 04
0m
of it is your time. That is the entire product.
HOW WE KNOWThe receipt records both clocks, yours and the machine's.
Watch it work
Two hours of queue, and none of it yours.
Tell it who to call and why, in one line. It dials, works the tree, survives the transfer, and holds.
Time your AI has absorbed
0:00:00
Your time on this call: none of it
1 Dialled and reached the main menu 0:04
2 Chose claims, then existing claim 0:31
3 Entered your reference number 1:12
4 Holding, queue position announced 1:58
5 Transferred to a second queue 1:26:40
Human on the line. Calling you now.
Concept rendering of the product running. Not a customer record. In the live product each of these states is driven by a real telephony event: menu navigation, hold detection, transfer, human detection. The states above are drawn, not recorded.
The proof object
Every session ends with a receipt.
Not a status page. A record, with the recording attached where consent allows it.
Apple Hold Assist notifies you when an agent is available (Apple Newsroom, 2025-06-09). It does not place the call, work the menu, or produce a record. That gap is the product.
Hold receiptExample
Line calledState benefits office
ReasonClaim stalled
Menu depth4 levels
Attempts2
Time your AI waited
2h 11m
Time you waited0m
Human reached3:47 PM
Charged$20.00
Example of the artifact every session produces. Not a customer record. If no human is ever reached, the charge is zero.
Give me my free hold
Your first hold is free. $0 any time nobody picks up.
The moment they answer
The wait is the cheap part.
Anybody can hold. What matters is the ten seconds after a human says hello.
02
It states your case
Your account, your dates, your amounts. It does not get flustered, tired, or talked in circles.
03
It rings you in
You are on the call in about four seconds, agent already briefed. You skipped the queue, not the conversation.
04
It writes it down
Who you spoke to, what they promised, and when. The next call starts where this one ended.
If the line drops or the queue resets you, it starts over. Redials are not a second charge. Neither is the second hour.
Where the line is
It makes your case. It will not promise you an answer that belongs to somebody else to give.
It says it is an AI, to the human it reaches.
First sentence, every call. Several states now require it. We would do it anyway: an agent that hides what it is loses the call.
You authorize each call. It does not go dialing on its own.
One you asked for, to a number you named, about a matter you described. No autodialer, no campaign, no list.
You will always know the price before it dials.
Any share of a credit that lands will be capped, disclosed before the call, and published only with a substantiation file behind it.
What it costs
You pay for a person, not for the waiting.
Two hours of hold music costs you nothing. The charge exists only when a human is on the line.
See all three meters and the economicsCheck the charge against the receipt.
02 / Consumer
Hold
$20
per human reached on a government line.
$10 on a commercial line.
$10 on a commercial line.
$0 if nobody ever picks up · your first hold is free · no subscription, ever
One word, VOID, takes any charge off. No argument, no ticket.
One price, the whole errand. However long the queue runs, however many redials it takes. No clock on your bill.A connection means a human on the line who can act on your case. A phone tree is not one, and not a charge.Government lines are $20 because the queues are longer. Commercial lines are $10.
- Works the phone tree, enters your reference, survives the transfer
- Holds as long as it takes, across redials and reconnects
- Rings you the moment a person is on the line
- Ends with the hold receipt: the clock, the queue, the recording
Get started
Bring the worst line you have.
The benefits office. The airline. The carrier you have been meaning to call for a month.
Seven questions and your line is set up. No form, no call, no card. A person assigns your number after that, and nothing answers for you until they do.
Not setting up a business line, or would rather use email?
Your first hold is free. After that: $20 when a person picks up, $0 when nobody does. Never a charge for waiting.
No card. No account. One email when it is your turn.
Hear the voice first. It is the one that will do the waiting.
Free, no account. It answers as a plumbing shop: same engine, pointed the other way.